01 · Special orders
A customer’s order, never lost between stores.
One list for every special order in the group. Each has a status the counter and head office both see, so nobody has to ring around to find out where it is.
- Taken at one store, collected at another, with both stores kept in the picture
- A morning email of what is due today and what is running late
- Every change kept in the order’s history, under a staff name
Pending 2
Compression stockings, medium
M. Tran
Harbour Lakeview
Wanted by Fri
Magnesium glycinate 120
S. Okafor
Northside
Waiting 3 days
Ordered 2
Blood pressure monitor
J. Whitlam
Market St
Due today
Lactose-free infant formula × 3
A. Rossi
Lakeview Harbour
Due Thu
Arrived 1
Wrist brace, left, small
P. Singh
Harbour
Arrived this morning
Contacted 1
Vitamin D3 1000IU 250
D. Kowalski
Northside Market St
Called yesterday
History
Move an order along. Every change is kept, with the name of who made it.
Completed 0
Move an order along, or take a new one.